SHAI vs Lindy

Lindy is a Slack-native assistant with thousands of integrations and per-user pricing in credits. SHAI is a roster of business agents with a phone number, priced as an access fee plus your own model key at cost.

Last verified 2026-09-16every row proved

Facts about Lindy are quoted from Lindy’s own pages on the dates shown. Facts about SHAI name the file in this repository that proves them. Nothing on this page is an opinion about Lindy.

Lindy's pricing page is the source for every row below. Rows §C.9 asks for that the page does not state — deliverables, browser, code, CRM depth, video and data exit — are absent rather than guessed.

Where it lives

SHAI

done

A web portal for reading what the agents produced, and a phone that rings or texts the owner when a decision is needed — not a channel presence, and not an iMessage thread; Slack, Teams and Discord ship in this codebase, simply unconfigured here.

platform/apps/web/src/app/(portal)/chat/page.tsx · platform/apps/comms/src/index.ts · platform/apps/web/src/server/routers/slack.ts

Lindy

A Slack-native teammate in threads and mentions, a web chat, and iMessage with your assistant 24/7.

https://www.lindy.ai/pricing — read 2026-09-16

Integrations

SHAI

done

3,283 tools in the catalogue · 3,175 connectable on this deployment today through Pipedream · 51 of them written up with their price and their steps. Every entry has a page of its own at /integrations/<slug> carrying the first-party source its route was read from and the date it was read, and the ones SHAI cannot route honestly stay on the list and say why.

docs/tools/viktor-integrations-2026-09-16.md · docs/tools/integration-catalog.json · docs/tools/tools.json · platform/apps/web/src/content/integrations.ts · platform/apps/web/src/content/integration-catalog.ts · tools/catalog-validate.mjs · platform/packages/connectors/src/index.ts

Lindy

Thousands of integrations, plus MCP support to connect any tool.

https://www.lindy.ai/pricing — read 2026-09-16

Tasks and proposals

SHAI

done

A cadence stated in plain words with a per-task model and a projected monthly cost shown before it saves, and a trade's own playbook proposes the first ones paused for approval, rather than a routine the owner has to design unassisted.

platform/apps/web/src/server/routers/tasks.ts · platform/packages/proposals/src/index.ts · docs/playbooks/hvac.json

Lindy

Scheduled routines, and meeting scheduling, prep and follow-up.

https://www.lindy.ai/pricing — read 2026-09-16

Model choice

SHAI

done

Your keys, your choice of model for every kind of work, Claude for the thinking by default. SHAI's own reasoning runs on the Claude Agent SDK on your own Anthropic key, because that SDK runs only Claude. The bulk work — extracting, summarising, classifying, first drafts and checks — runs on whichever model you choose, on your own OpenAI, Google, DeepSeek or OpenRouter key. SHAI does not claim to run its own reasoning on any model you like, because no product built on this SDK can.

platform/packages/models/src/policy.ts · platform/packages/models/src/models.test.ts

Lindy

Model agnostic: pick your model of choice for each task, with most major models available.

https://www.lindy.ai/pricing — read 2026-09-16

Security and compliance

SHAI

done

No SOC 2, HIPAA or BAA of any kind — a public readiness checklist instead, each control naming the file that backs it, an audit log the owner can read and export, and a trust page that says plainly what is missing rather than a signed document.

platform/apps/web/src/content/security.ts · docs/platform/soc2-readiness.md · docs/platform/secrets-audit.md

Lindy

SOC 2, GDPR, HIPAA and PIPEDA compliance are listed, with a signed BAA, SSO and audit logs on the enterprise tier.

https://www.lindy.ai/pricing — read 2026-09-16

Pricing, and who pays for tokens

SHAI

done

An access fee for the platform rather than a per-user credit bundle, with tokens billed by the model vendor at cost on the customer's own key and nothing metered in credits to run out of mid-month.

platform/apps/web/src/content/pricing.ts · platform/packages/billing/src/index.ts

Lindy

Per user per month in credits: Plus $29.99 for 3,000 credits, Pro $99.99 for 15,000, Max $199.99 for 35,000, and a custom enterprise tier.

https://www.lindy.ai/pricing — read 2026-09-16

Where Lindy is the better pick

If you want thousands of integrations working today, Lindy has them and SHAI does not: SHAI's catalogue-scale connections are built and unconfigured, so what you can connect right now is what you can paste a key into.
Lindy states SOC 2, HIPAA and a signed BAA. SHAI has no report of any kind, which rules it out for anyone whose procurement asks for one.
If you want a model-agnostic orchestrator, Lindy says it is one. SHAI's own reasoning runs on Claude and it says so rather than claiming otherwise.

Start free

Sources

https://www.lindy.ai/pricing — read 2026-09-16

Every one of these is Lindy’s own page. If something here is out of date or wrong, tell us and it is corrected with a new date rather than quietly edited.